Astralbet Casino is an online casino that has been operating since January 01, 2016. The casino has a large selection of Blackjack, Roulette, Video Poker, Keno, and other games from the leading software like MicroGaming, 1X2 Gaming, Ainsworth, BetSoft, and other. Astralbet Casino licensed and regulated by the Malta Gaming Authority. AstralBet Casino Review. Casinos / AstralBet Casino / Sorry to disappoint, but AstralBet Casino is currently closed. The following casinos accept players from United States. Astral Experiences are all out-of-body experiences where the mind can fully enjoy itself and, as AstralBet Casino is an online casino – this is one Astral Experience. Welcome to Astralbet Casino - The Ultimate Online Casino Experience! Blackjack, Roulette, Slot Machines, Bingo,Jackpots and many more! Register for free and experience a true online casino.
AstralBet is a reputable European casino with a very limited audience, concentrated mainly in Europe: the majority of its clients live in Sweden, Germany and Finland. The platform includes many titles and types of games, as well as a convenient functionality.Read Full Review
AstralBet Casino Review The Stars Shine Brightest on the Games AstralBet has tied-up with a number of top-rated game makers including Netent, Pragmatic Play, Microgaming and Evolution Gaming. The latter will provide you with a live casino experience that will make you feel like you've stepped into a.Read Users Reviews
|Headquarters||Go Wild Malta Ltd., Sitz in Villa Seminia 8, Sir Temi Zammit Avenue, Ta Xbiex XBX1011, Malta|
|Support Number||+ 46-844-681-480 (Sweden), + 43-720-884-361 (Austria), + 47-219-395-06 (Norway), + 41-435-081-129 (Switzerland), + 49 -221-572-790-74 (Germany), + 35-627-781-769 (Malta, international)|
|Support Types||Phone, e-mail, feedback form, FAQ, online chat|
|Languages||German, English, Finnish, Polish|
|No deposit bonus||No|
|Minimum 1st Deposit||20€|
|Bonus for 1st deposit||100% (up to 2000€).|
|Bonus for 2nd deposit||99 free spins.|
|Bonus for 3rd deposit||150% (up to 1000€) + 30 free spins.|
|Main BONUS||Up to 100%|
|Free demo-games||Open Demo|
|Regulation||Malta Gaming Authority|
|Software||Microgaming, NetEnt, iSOFT Bet, Play'n’GO, Betsoft Gaming, Pragmatic Play, 1x2 Gaming, Ainsworth, Amatic Authentic Gaming, Booming, Booongo, Endorphina, Fazi, GameArt, Gamevy, Habanero, Iron Dog Studio, Mr.Slotty, Nolimit City, Playson, Realistic, RedRake Gaming, Tom Horn Gaming, Wazdan, Yggdrasil|
|Games except slots||Bingo, arcade, poker, baccarat, blackjack, roulette, craps, Hi-Lo, Sic Bo|
|Deposit Methods||VISA/MasterCard, Sofort, PaySafeCard, Skrill, Neteller, Trustly, EcoPayz, Rapid Bank Transfer, MuchBetter|
|Withdrawal Methods||Trustly, Skrill, Neteller|
|Time of withdrawal||1-7 days (depending on the method)|
|Limits for withdrawal||Min 20€, max 5000€/transaction, 100000€/10 working day|
|Account Currency||USD, EUR, CAD, AUD, NOK, SEK|
|US Traders Allowed|
|Prohibited countries||Aruba, Australia, Belgium, Bonaire Island, Curaçao, Czech Republic, Denmark, France and its Territories, Hungary, Ireland, Israel, Italy, Romania, Saba Island, Serbia, Singapore, Spain, St. Maarten Island, Sint Eustatius Island, UK, USA|
AstralBet Full Review
- 1. Casino platform
- 2. Bonus policy
- 3. Replenishment and withdrawal of funds
- 4. License and regulator of the casino
AstralBet is a reputable European casino with a very limited audience, concentrated mainly in Europe: the majority of its clients live in Sweden, Germany and Finland. The platform includes many titles and types of games, as well as a convenient functionality.
But does the casino show us its real face or does it hide another fraudulent activity? Is AstralBet a scam or a legitimate organization? Let’s find out.
AstralBet is a cross-browser platform owned by Go Wild Malta Ltd, registered in Malta in 2017. The company is also the operator of Wild Jackpots and Go Wild Casino.
A distinctive feature of the service is its focus on a very limited segment of players. And although the establishment’s list of unauthorized countries is not so long, the entire functionality (choice of languages, currencies) is primarily focused on the needs of Scandinavian residents, and then all other players.
The software is represented by several dozens of companies, which traditionally include Microgaming, NetEnd, Betsoft, Play’n’GO. Still, there are interesting less common studios: Iron Dog Studio, 1×2 Gaming, etc.
There has been a recent general trend among European operators to collaborate with young developers in an effort to diversify the game set.
The security of payments is ensured by transferring data through the SSL protocol. In addition, all the data are stored on a secure server, and all the activity will be blocked if any tampering attempt is detected.
Online version of the casino
The official website of AstralBet matches its name – it is designed in a space style: a dark background, white and blue colors of design elements, “floating” animation on the main page and the corresponding infographics.
The resource looks modern and stylish. There is no obtrusive advertising, with the exception of constantly flashing profile notifications at the top of the screen. Anyway, the latter don’t pop up in the middle of the screen and don’t overlap the page.
The page layout “falls apart” a little bit when you change the screen resolution: the top menu, that contains the Casino, Live Casino, Go Vegas and Christmas tabs, disappears.
The game lobby, just as in other casinos, is made in the form of a grid and divided into categories: popular, new, desktop, with a jackpot, video, virtual, fruit machines, arcades, all, favorites. Alphabetical classification, search box and filter by developers were added for convenience of navigation.
There are over 1,500 games in the collection, including slots, card games (several types of Poker, Baccarat, Blackjack), Roulette (including the interactive one), Keno, Scratch, Hi-Lo, Sic Bo, Bingo, Craps, Arcade and other entertainments. You can play them for money or in demo mode (for free). Graphics and animation are up to the mark. And even a bit slow loading does not spoil the effect.
It is pleasant and comfortable to play AstralBet: nothing distracts you, there are no failures, and everything is very easy-to-understand even given the absence of the Russian version (language choice is limited to English, German, Finnish and Polish).
AstralBet mobile version also has good graphics. The game collection includes the same number of products as the browser and the same bonuses, except for the start package: its cashback isn’t 100%, but 20% (and a maximum of €100, not €1000).
This version is available for Android and iOS devices, it can be quickly downloaded and installed. The user menu is concise and includes only profile data, statistics and payment information (replenishment/withdrawal methods, payment history, and game status).
An online consultant and means of direct communication (telephone/email address) can be used to contact the support service.
AstralBet doesn’t have a PC agent: you can only play offline on a smartphone or tablet. The provider decided to go for the mobile version, which does not require the attachment to a physical point, as is the case with a PC. In general, this is the current standard approach: more than 90% of establishments choose APK over a PC agent.
Meanwhile, the installation agent has its advantages:
- Security – you don’t enter data in the browser, but on the personal device with no need to connect to the general network
- Independence from the Internet speed, as in the offline version, you download all the components to your computer with no need to connect to external sources
- Protection against blocking – if there is no prohibition of the operator, you can play regardless of the requirements of, say, Roskomnadzor
- Better graphics – again, thanks to the possibility to place heavy files on a PC (the server doesn’t always have such an opportunity, since it can affect the speed of page loading)
There are over 50 events, among which are:
- Roulette – mostly interactive (Immersive, from EGaming, and Authentic, from Authentic Gaming), but there are both original and automatic variations
- Baccarat – also classic and interactive (Squeeze)
- Poker Hold’em
- Several types of Blackjack – Macao, Niagara, White, Silver, etc.
There are separate tables for VIP players.
Dealers are mostly female, but there are several men. This is not a criterion of professionalism (all croupiers are quite experienced), but rather shows the preferences of clients, most of whom are male.
During the game, you can adjust the screen resolution, change the lighting and chat with other players or dealers in the online chat. But you should know that the conversation will be in German, Polish or Swedish, depending on the table.
Presented game developers
The operator cooperates with a large number of software developers: from well-known corporations whose names are known even to a novice gambler (Microgaming, NetEnt, Betsoft Gaming, Play’n’GO, Amatic) to the studios that are just beginning to gain momentum (Gamevy, Ainsworth, Nolimit City, etc.).
In total, AstralBet has concluded more than 30 contracts and is still planning to expand its partner line. This demonstrates not only the competitiveness of the product, but also, indirectly, the integrity of the provider, that invests in the project and seeks to catch the interest of the users, to meet their demands, and not just “make” money out of them.
Player profile is another question treated seriously by AstralBet. The procedure of registration on the website comprises several stages and, unlike “careless” casinos, requires the confirmation of the location in the first steps: you’ll need to enter the Post Code – a zip code which must match the location of your device (of course, you can deceive the system, for example, using VPN, but in the future your data will still be checked).
In addition, you specify a mobile phone, which you’ll also have to confirm. There is no possibility of authentication through social networks and instant messengers, which is also a plus (the easier the access to the site is, the greater the likelihood of presence of fraudsters on it).
The funny thing is: the first thing you see after successful registration is the recommendations for identifying and eliminating ludomania (game addiction), as well as contact details of specialized organizations. This once again shows that AstralBet cares about its users.
Personal account includes several tabs:
- My Account – contact details that can be edited and confirmed (say, your e-mail).
- Banking – replenishment and withdrawal services (as in most European institutions, you can see not only the methods of making a deposit, but also the methods of withdrawal, whereas Russian casinos show them only if you have a favorable balance).
- Bonus- & Rewards – available bonuses (even if they aren’t yet connected) and the status in the loyalty program (we’ll tell more about it later).
- History – the history of cash transactions and bonuses for the current day and week.
- My Dashboard – a summary table with all the information: balance (game – win, bonus – added, personal – your personal funds), promos, special offers.
It is easy to navigate the user menu; you can go to the game lobby by clicking on the logo, and back by clicking on the user icon. The top menu, wherever you are, displays the current account status and notification icons.
Although the casino bonus program doesn’t offer a lot of events, it is still very diverse. The only thing that AstralBet doesn’t have is promotional codes for gifts. However, this type of promo gradually becomes obsolete. And deposit bonuses are chosen over no deposit bonuses.
On the plus side, practically all other types of offers are available. The operator is very generous and constantly encourages client with pleasant nothings: for example, in December, there is a bag of gifts on a daily basis. If you have time, you can receive 31 gifts: the main thing is to arrive on time until other players have taken them.
No deposit bonus
As we’ve already mentioned before, AstralBet doesn’t offer no deposit bonuses. However the same can be said about all other modern casinos which chose deposit bonuses over no deposit ones in order to protect themselves from fraudulent activity.
AstralBet start package includes several types of promo:
- First deposit bonus: 100% (up to €2000).
- Second deposit bonus: 99 free spins.
- Third deposit bonus: 150% (up to €1000) + 30 free spins.
- Bonus for installing the mobile version: 20% (up to €100).
In all cases, the amount of the deposit must be wagered in the equivalent of x35.
Every Monday, AstralBet users who have made bets for a total amount of €50 receive a cashback of 50% (up to €150). Wager: x35.
And every first Tuesday of the month, it’s possible to get a cashback of 75% (up to €200). To do this, you need to deposit at least €10. Wager is the same as in other promos: x35.
The casino hosts tournaments with a fixed prize pool (voyages) and a progressive jackpot. Some appear regularly, others are confined to important events and holidays: for example, currently, there is a Christmas tournament.
The amount of winnings can reach over 50 thousand euros.
“Game of the week” is another kind of competition. Your game statistics will determine what prize you get.
Club of player/loyalty program
AstralBet offers an extended VIP-program: you accumulate bonus points (AstralPoints, or AP), receiving statuses and corresponding privileges: personal manager, special events, invitations to events, etc.
Achievement ladder includes 4 statuses:
- Bronze – registered player by default.
- Silver –once the player has accumulated 1000 AP (additional 5% to AP).
- Gold – 2500 AP (additional 10% to AP).
- Platinum – 5000 AP (additional 15% to AP).
Bonuses depend on the type of game:
- Slots, Scratch, Bingo and arcade games – €10 bet = 1 AP.
- Board games (except Video Poker and Craps) – €50 bet = 1 AP.
- Sic Bo, Roulette – €100 bet = 1 AP.
- Video Poker, Craps – €200 bet = 1 АР.
- Classic Blackjack and All Aces Video Poker – €1000 bet = 1 AP.
No reward points are awarded for live games and tournaments.
Replenishment and withdrawal of funds
Users can replenish their AstralBet accounts using a bank card (all international systems are supported, except for Maestro) or a wallet. Transfer is also possible (Internet banking). The provider itself does not charge a transaction fee, however, payment services may do it (in this case, the interest depends on the region and type of service).
6 types of currency are available: American/Canadian/Australian Dollar, Norwegian/Swedish Krona and Euro.
If you want to get a start bonus package, the minimum first deposit is 20 euros. In general, the minimum replenishment amount for the account is 10 euros.
As for withdraw methods, there are only three of them: Trustly, Skrill and Neteller. In one transaction, you can withdraw at least € 20 and no more than €5000 (if the amount won is greater, it will be split up). The money will arrive on your account within 1-7 days from the day the administration approves the payment.
Complaints about withdrawal
The majority of users write positive reviews about AstralBet. According to them, the casino pays winnings without fail.
The only thing that disappoints the clients of the establishment is exorbitant fee. However, the operator doesn’t mention any interests in the User Agreement. They may be associated with currency conversion and service charges on the part of the services. For example, Skrill has in the past year raised the fee for withdrawing funds with a VISA card right up to 7.5%.
Therefore, in this case, it’s hard to fault the provider: it honestly admits that it is not responsible for the conditions set by third parties. On the other hand, it might be good for AstralBet to provide other, less harsh currency withdrawal methods.
License and regulator of the casino
AstralBet Casino is controlled by the Malta regulator Malta Gaming Authority (license number – MGA/B2C/373/2017). This information – however, without a link to the site confirming the license status – is presented in the website footer.
The Malta Gambling Commission is considered an authoritative supervisory authority that strictly controls all the issued permits and doesn’t allow external fraudulent organizations to copy the official data.
On the official resource of the organization, we’ve found confirmation that the license was indeed issued to Go Wild Malta Ltd., so there is no reason to doubt the legality of AstralBet.
Complaints against the casino
Complaints of the players include comments on the User Agreement of AstralBet (Terms & Conditions). Europeans are not satisfied with the paragraphs concerning not only the payments, but also the conditions of the bonus program (inflexible wagers, fees).
Some users noted the occurrence of failures in the game, as well as a long wait for a response of the support service.
Where to complain against the casino
If you are not satisfied with the operator’s actions, first of all, you need to contact the client support service. We recommend doing it by e-mail (the address for submitting applications is [email protected]), since you cannot record the call or communication in the online chat. Of course, the data of correspondence or conversation will be saved on the server, but you will not have access to them – you will have to request it.
If the support service hasn’t responded to your application in a timely manner or their response hasn’t satisfied you, you can write to the legal address of the company: Go Wild Malta Ltd., Sitz in Villa Seminia 8, Sir Temi Zammit Avenue, Ta Xbiex XBX1011, Malta. Or directly to the regulator – for this you must complete an application in the appropriate section of the official site: https://www.mga.org.mt/support/online-gaming-support/.
In any case, we recommend refraining from playing while the situation is being considered: this won’t allow you to spend the remaining funds (in such situations some establishments start provoking the player to receive at least some funds before he/she subsequently leave) or confuse the game statistics.
Casino support service
You can contact AstralBet client support service on one of the following telephone numbers:
- + 46-844-681-480 (Sweden),
- + 43-720-884-361 (Austria),
- + 47-219-395-06 (Norway),
- + 41-435-081-129 (Switzerland),
- + 49-221-572-790-74 (Germany),
- + 35-627-781-769 (Malta, international)
– or by email: [email protected] In the latter case, you’ll have to wait for a response from several hours to several days, depending on the severity of the problem.
You may use the online chat and Frequently Asked Questions (FAQ) for the quick resolution of simple issues.
All means of communication are available 24/7.
Terms & Conditions of the casino include a number of conditions which you should read in order not to lose money.
Let’s consider some of them.
The provider prohibits the use of multiple accounts. This is a condition imposed by all the establishments in order to eliminate the possibility of fraud (for example, you can enter one game from two accounts to increase your chances of winning).
The administration of AstralBet indicates the criteria by which it establishes that one players has two accounts: the same e-mail, the same IP address (even if your family members play, it’s not allowed to register from one device several times), the same phone numbers, the same combination of login, password, gameplay, as well as any other criteria.
In order to exclude duplicate accounts, the provider may send any requests for confirmation of all the data specified by you to you or to third parties who have the necessary information.
The dark knight slot machine for sale. In case of detection of any suspicious facts, your payments may be canceled.
If you have not logged in to your profile within 12 months, it will be frozen, and, starting from the 13th month, the operator will charge a monthly maintenance fee of 5 euros (the first amount will be charged at the end of the calendar period). And after 30 months, it will reset the balance, even if it exceeds the amount of the fee.
If your location is unknown, and there are no funds in the account, they will be transferred to the regulator.
The administration of the service notifies that it can close your gaming account and return the funds (with the deduction of the operator’s costs) without need to give prior notice and explain reasons.
This paragraph is usually introduced in order to deal with suspicions of fraud, when it is necessary to resolve the issue quickly, without getting involved in bureaucratic proceedings.
A huge plus is the fact that the service provider promises to return the funds to the player, and does not disclaim responsibility, as some unscrupulous establishments do.
Identity verification before withdrawing
If you send a payment request, be prepared that the AstralBet administration will request your proof of identity. This can be a passport, ID-card, scan of your bank card with the CVC-code, notarized account statement, confirmation of the deposit prepared by the bank/payment system.
If the submitted documents correspond to the format indicated by the provider, their processing takes no more than 5 business days.
The company does not accept claims and does not start disputes if 7 business days have already passed from the date of the transaction to which the user refers.
The timeframes for consideration of applications submitted to the support service do not exceed 14 business days.
AstralBet – prank, scam or fair casino?
AstralBet is a serious organization, for which the compliance with legal requirements is in the first place, and the interests of the players are in the second place.
Such things as the presence of registration in serious jurisdiction, a clear regulatory framework, cooperation with a large number of software developers speak well for the establishment.
However, some of the terms of the agreement create difficulties for players, although they don’t violate any client rights. And the functionality is designed for a limited group of users.
AstralBet is a narrow specialized casino closed for official access of players from Russia and the CIS. For the Scandinavian EU countries, this establishment indeed offers many possibilities: an interesting bonus policy, a diverse product line, a structured technical support.
AstralBet is not a scam, but an official establishment, the benefits of which, however, are not available for everyone.
The operator has made an effort to provide Europeans with the maximum possibilities corresponding to the requirements of the regulator.
The atmosphere of the casino is relaxing and fascinating, the games are interesting (there are both new and traditional products). At the same time, the provider took care of security and posted a number of useful materials related to the prevention of ludomania.
AstralBet clients don’t complain about the return on machines. But you still need to check whether it’s possible to win at this casino.
By and large, the resource makes a positive impression.Play now!
the most unfair casinos they kicked me out when I lost. 3600euro
ASTRALBET CASINO IS CLOSED
OUR FIRST FEW MONTHS ON ASTRALBET CASINO
Like we always do when we’re looking to review new casinos, we start by doing research all around the web to see what’s hot and what’s not, at first glance. We stumbled upon AstralBet Casino which is the newest casino created by the GOWILD casinos family.
As opposed to its sister casinos, WildJackpots and GoWild, AstralBet casino places itself in a completely different universe. Literally. They have taken the astral theme to a new level, and all of their communication, bonuses, promos and website are based on specific astronomic elements.
If you’re kind of a nerd, like we are, you’ll love reading their well-written emails that will take you on space adventures, or invite you to claim your stellar bonuses. Also, we like to admire the characters they have crafted with an eye for details. Aliens, astronauts, planets and spaceships are all designed to make AstralBet casino as spacy as possible.
Shooting for the stars is not just an expression anymore, it’s also what seems to drive players back to AstralBet. For casino lovers and curious explorers worldwide, AstralBet casino is worth a shot and some spins, just to make you try your luck on a different planet.
THE ASTRALBET CASINO WELCOME PACKAGE
When choosing an online casino, players look for one thing before they start analysing everything else. That one thing is, without any doubt, the casino’s welcome package, welcome offer, or welcome bonus.
Astral Bet Casino Reviews
At AstralBet you have a mix of offers to choose from their welcome package, called “Starter kit bonus” to keep everything within the stellar-themed universe.
Players start their intergalactic adventure with a Starter Kit bonus going up to $/€3000 + 129 free spins.
Not only is their welcome offer “stellar”, to use their words, but they offer something special for not just your first deposit, but for the first three times you choose to deposit money on AstralBet.
You can double your first deposit with a tenting 100% bonus up to €/$2000 for a deposit of €/$20 or more. After that, your second deposit will get you 99 free spins on four of the most popular games in the AstralBet galaxy.
If you like the bonus structure you have received so far, make a 3rd deposit to get an additional 150% bonus up to €/$1000 + 30 free spins on a mix of four extremely hot slots (these slots may vary, based on region and trends).
ALL THE BONUSES AND PROMOTIONS IN BLACK & WHITE
“Stellar bonuses”, “Fuel supplies”, “Cosmic deals” and “out of this world promotions” are a staple at AstralBet casino, and you literally can’t go a week without getting a new type of special offer, be it via e-mail, or SMS. This is where you choose how you like to be contacted.
However, if you want to get all the deals, so you can pick and choose which one suits your style of play best, you should subscribe to their email list and check to see which weekly treats and freebies trigger your fancy the most.
Here are all the weekly AstralBet casino bonuses you can expect on a regular basis:
- Every other Monday players receive a Martian Monday promo, formed out of a 50% bonus up to $/€150.
- To continue with the bonus selection, users can enjoy the Full Moon Madness, comprising of a 75% bonus up to $/€200.
- Each Wednesday brings Orion`s Wednesday Bonus giving AstralBet Casino players 30 free spins on all deposits.
- The stellar deal series continues with the Thrilling Go Vegas promo offered by the casino, which is a 20% bonus up to $/€100.
- Fridays come with the Planet Friday Fever where players will receive 50 free spins.
If you recall how we started the AstralBet casino review, we stated that this is the place for casino lovers and curious explorers worldwide. Why you ask? Well, just look above at the welcome offer and all the other deals that follow every day of the week.
If you love online slots, AstralBet is worth a shot. Don’t forget to wish for a lucky star.
ASTRALBET CASINO HOT GAMES & SOFTWARE PROVIDERS
A stellar-themed casino implicitly has a “universe of games” to offer to all its passionate “astronauts”. AstralBet makes no exception here with over 1,600 titles to its portfolio. As far as the number of games an online casino can have, AstralBet ist second to none, making it possible to play 4 different slots, every day of the year, without going through the same slot twice.
This is just by looking at the numbers. Of course, you will not do that, because some slots are better than others, and you’ll choose to play the ones that you like the most and the ones that will bring you the most cash wins. However, the numbers show that AstralBet’s game variety has the possibility of keeping you constantly entertained.
Some of the world’s most popular slots, like Book of Oz, Cazino Cosmos, Hanzo’s Dojo, Icy Gems and many more are present on AstralBet, along with all the classic slots that got you playing in the first place.
AstralBet manages to create a unique mix of traditional and fresh slots, tailored to meet the expectations of both classic and occasional players alike. There’s a little something for everyone at AstralBet, but it’s up to you to choose your style of play and the games that get you in a fun mood.
Another advantage players can get by playing AstralBet’s slots is based on the casino’s longtime relationship with top iGaming software providers. This assures that not only will players get the best games possible, but they’ll always be the firsts, or among the first to try the next hot thing on the market.
Brands like NetEnt, GamesOS/CTXM, Betsoft, Nyx Interactive, Play'n GO, iSoftBet, Endorphina, Quickfire, Pragmatic Play and Tom Horn Gaming are a staple of the iGaming industry, and it shows.
Having a strong and close relationship with top gaming providers makes it a lot easier for online casinos to create better and more spectacular deals and offers to send out to their players.
Although AstralBet comes with a diverse variety of online slots, the casino also offers a complete other variety of games, such as: Bingo, Baccarat, Roulette, Scratch Cards, BlackJack, Craps and loads of other Table Games.
This makes players at AstralBet casino enjoy a complex online gaming experience, customized to meet and greet users from all around the globe, with very few regional restrictions.
The casino is accessible from all types of devices and considering that some people enjoy playing slots on the go, AstralBet is very responsive and dynamic on smartphones and tablets, as well as laptops and regular PC’s.
THE PAYMENTS SYSTEM, SAFETY & SECURITY
It goes without saying that in today’s environment, any casino that isn’t up to date with all the latest payment methods, safety and security measures and protocols has a close to zero chance of succeeding. This is mainly due to the fact that players have learnt their lesson through years of experience, and no one will tolerate shady or glitchy casinos anymore.
The most popular payment methods available on AstralBet casino are Giropay, Neteller and SafetyPay, or Trustly, Skrillz and EcoPayz. Of course, traditional payment methods via MasterCard or VISA are also available, we just wanted to point out other popular alternative payment methods which have optimum security protocols and short processing time.
AstralBet doesn’t charge its players for deposits and for the past months since we’ve joined the casino, we haven’t encountered any issues yet. Everything went exactly as you would like it to go when you’re dealing with your own money. The deposit and withdrawal processes are fast, secure and private.
Some casinos operate like hit and run missions, and you can usually spot a potential fraud by checking out if the casino is licensed or not. If the online casino you are thinking of joining has no licensing or is “in the process of obtaining a gambling license”, that should raise a big red flag. Consider switching to another licensed casino, and always be careful with your money.
AstralBet Casino offers strong guarantees in this department, being part of GoWild Malta Ltd, a company registered in accordance with Maltese Law with registered office at Villa Seminia 8, Sir Temi Zammit Avenue, Ta Xbiex XBX1011, Malta. GoWild Malta Ltd is licensed and regulated by the Malta Gaming Authority and holds the following license - MGA/B2C/373/2017 issued on the 1st of August 2018.
In other words, this means that AstralBet casino is more than safe and recommended as a secure environment for gambling and gaming.
ENJOY AN OUT OF THIS WORLD CUSTOMER SUPPORT SERVICE
Customer support? Customer care? Support service? Doesn’t matter how you call it, because we love it! This is, without a doubt, our favourite thing about the AstralBet Casino! Yes, we’re not one to shy away from critiquing online casinos on their flaws, especially if they relate to interactions between us, the players, and their support teams.
After years of experience in the field of online gambling, iGaming and online casinos, there’s nothing we like more than a customer support service which is truly tailored to the needs of its players.
We didn’t encounter any major problems so far, but whenever we had any questions, or issues, or wanted more details about some bonuses, someone was there to answer our every query. The waiting time was close to zero, and we possibly waited for a little over 2 minutes, but that only happened 2, or 3 times, which in this industry is a godsent.
AstralBet offers a non-stop customer support service, meaning that at any hour, day, or night, someone will be there to answer your questions. We even faked having some issues just to see how they would react, and they managed to solve the problem out with diplomacy and demonstrating that no issue has been encountered and that everything is working fine and dandy.
Astralbet Casino Reviews
Also, if you acquire VIP Player status, you’ll start having your very own dedicated account manager who will handle you from now on. In time, you’ll even start building a relationship with that person, because he knows your type of playing and he understands what issues may occur based on your playing history and your favourite slots.
We can’t say enough good words about this customer support team, but we hope this reaches back to the AstralBet team and that they’ll give some nice bonuses to their employees. They’re definitely worth it!
WE RECOMMEND ASTRALBET CASINO TO THE MOON AND BACK
See what we did there? We used a stellar-themed expression to describe how much we like AstralBet casino. And our conclusion comes straight after writing just how much we have enjoyed our interaction with their support team.
But it’s not all about that. The entire game selection offered by AstralBet casino and the bonuses and special deals they create on a weekly basis (and sometimes even daily) will make you try new slots without risking not even a penny of your own funds.
AstralBet casino is a place to explore because its design also keeps you into a fun mood and all the space characters, they have crafted will make you feel like you’re living in the International Space Station.
There’s still room to grow, but in due time, AstralBet may just turn into the best online casino. We’ll keep a close eye on it because we don’t just like to review online casinos, we’re also, at heart, players.
Since we like their gameplay, their design and their bonuses, there’s plenty of reasons to stick around on this planet they call “AstralBet”. It’s a fun place to spin around and enjoy some excitement on the reels, and because we’re subscribed to their newsletter and weekly emails, we get to know straight upfront if we’re tented by a bonus or a special deal even before logging in. That’s just one of the perks of being an AstralBet subscriber. Try it out for yourself and let us know your thoughts.
AstralBet Casino FAQ
⭐ Is opening an account a long process?
No. This will take you only a few minutes, and you will be ready to play.
While connected to the internet, head over to the casino lobby, and click ‘Join’. You will be prompted to fill in a few details.
Create a strong password for your account. A recommended password includes a combination of numbers and letters, or numbers and symbols. You can also opt to use both the upper and lower case.
⭐ Why I’m unable to open an account?
Make sure that all the required fields have been filled correctly, and that you have used the proper format in the fields.
Check whether you have confirmed your age, since the casino only accepts players who are 18 years and above.
Do not attempt to open more than one account, as the casino does not allow multiple accounts from one player/household.
⭐ I can’t log in to my account
AstralBet will freeze your account if you input the wrong password 5 times.
If your account is frozen, contact the customer care division for assistance on how to unlock it.
It’s common to forget your password, and if this happens, click on ‘Forgot my password’ link, and give the email that you used upon registration. You will receive a link on how to reset your password.
⭐ How do I know the games are fair?
AstralBet Casino uses RNG which is a protocol used in the industry to ensure fairness. With this protocol, an online casino cannot tamper with the results of the game.